Wellness Canned/Ownership discussion

[petslave]

Funny, on this forum there are many Wellness cat food feeders.  Until I started adding home-cooked I was feeding 90+ big cans a month and spending more money on the cat food than the dog food.  Oh well, guess that doesn't count!

[JJ]

petslave oh but your money does count but not a survey that would also include cat owners. Apparently no one at this company did a test run on the survey that this company created for them to see if it was working correctly. Also to not give you a chance to continue with the test or start a new one when you go back - great company doing the survey alright IMO.

[JustMe]

Geez.  I give up.   

[Offly_irked]

Wellness aka Berwind needs to read the Wilbur-Ellis link and the ANI warning letter..

http://itchmoforums.com/news-recall-related/is-this-fda-warning-letter-new-from-our-friends-at-wilburellis-t6082.0.html;msg83886#msg83886

[catbird]

I just tried the Wellness survey too, and also got 3 questions, probably just like Nabiya's.  On the last question I answered, I said I had 0 dogs, 5 cats, and 1 other pets (I figured maybe a tank of fish counts as 1?)  That ended the survey for me; it would not reset and locked up.  Took about 30 sec. to complete these 3 questions, not the 15 min. they said it would!

I guess maybe they are surveying dog owners?  It's kind of funny, since cats are notoriously more picky about food than dogs.  You'd think there would be a lot of research on cat tastes.

[jenny]

I had the same result too....

[kittymom1254]

I tried the survey yesterday and got the same result.  It locked up after I answered I had one cat.

[JustMe]

Found my survey in my spam mail box last night.  Took me about 45 minutes to complete it last night.  It was very detailed and there were several sections where I could write in whatever detailed information I wanted about what I want from Wellness.  And I did talk about dog AND CAT FOOD in those sections.  There were sections on product safety, ingredients, sourcing, new products, protein, supplements.  Excellent survey.  Touched on quite a bit.

If anyone uses Wellness dog food, they can PM me if they want details.  I'm working today, so won't have a chance to answer until tomorrow.

[HD]

I took the entire survey.  It was an attempt to get info on a new product.
They were asking questions about organic dog food. They spoke mostly of
organic soy and rice, very little about meat proteins. They even asked if I
wanted pesticides and other things like artificial preservatives in the food.
They offered an area at the end of the survey to introduce yourself and tell
them what you like/dislike about their product.  I doubt they will listen to my
rant.

[JustMe]

Well, since you posted what it was about, HD.   

Mine was geered to my responses to previous sections and had multiple sections asking me which protein sources I wanted, organic meats, organic poultry.  Organic soy was asked about once, never mentioned again (based on my responses, I assume).  Grains versus grain-free was mentioned.

I hope they do produce organic dog food.  I'd definitely buy it if it meets my requirements, organic poultry/organic meats.

[Chef G]

Only got to answer like 3 questions...once I said "0" dogs the survery ended.  I sent Wellness a nice email stating that if they want my opinion that's one thing, but telling me they "have reached their quota" certainly says my opinion does not matter!!  My duaghter has been using Wellness canned for about a year now, but is in the process of changing.  I have been using Eagle Pack Holistic Chicken Meal and Rice for almost 2 years...and am in the process of switching.  This whole Berwind takeover does not sit well with me at all.  Time to change foods before it effects the health of our pets!!

[catbird]

Wellness is definitely changing its marketing strategies.  Just recently it showed up in my local co-op grocery!

[JJ]

catbird wonder how much they paid your local co-op to carry the food and put it on the shelf? Long time ago asked in a grocery store why they didn't carry certain brands and they said it depended on how much the mfr. paid to have their product on the shelf. Always someone paying someone off seems like.....

[petslave]

catbird, we've had it at the local natural food co-ops up here for as long as I've been shopping at them.  Not sure if that's what your store is, but it's probably more of a change in what the store decided to carry vs. Wellness expanding.  

It's usually more expensive at there than at the pet food or feed stores, but they had the dog food on sale recently and I stocked up on cases with my bulk discount for 1.49 for the big cans!  The cat food is way more expensive and they never have the big cans, darn it!

[Nabiya]

It says it's a pet food survey, not a dog food survey, so I'm going to surmise it's not working properly.

I finally received a reply to my email regarding the Wellness Pet Food survey.  The response was from a research manager at www.srg.com, the survey company. They apologized for "the technical difficulties" I experienced, and gave me a link to a Wellness coupon. 

I recently checked the Wellness corporate site and see an announcement about having a distribution partner in Hong Kong now for their products:
http://www.wellnesspetfood.com/pr_9-10-2008.html

Not much on the Internet about ROG Trading Company Ltd., their new partner, except they also distribute Canidae.  The news release from Wellness says they are a distributor, and not a manufacturer.